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Our bank tellers serve as the primary point of contact for customers and non-customers, and provide outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services.
· Accept and accurately process all financial transactions
· Maintain responsibility for cash drawer and follow proper balancing procedures
· Work on assignments that are semi-routine in nature where the ability to recognize deviation from accepted practices is required
· Provide exceptional customer service by providing answers and assistance for customer questions and concerns
· Cross sell other bank services and refer customers to other departments to help achieve goals set by management
· Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions
· Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities
· Understand and adhere to all bank policies, laws, and regulations applicable to their role
· Complete compliance training; follow internal procedures and controls as required
· High school diploma or equivalent
· Cash handling experience preferred
· Accuracy and attention to detail
· Previous sales and customer service experience preferred
· Effective communicator
· Basic math skills and proficient computer skills
· Ability to work independently and exercise good judgement
· Indoor work – not exposed to outdoor elements or hazards
· Prolonged standing
· Some sedentary work lifting and/or carrying up to 50 lbs. occasionally
Interested applicants may submit their resume and cover letter to: firstname.lastname@example.org for consideration.
This document describes the position currently available. It is not an employment contract. Elkhorn Valley Bank & Trust reserves the right to modify job duties or job descriptions at any time. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
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